keithmroberts Posted 26 November , 2020 Share Posted 26 November , 2020 Details in this announcement. Special arrangements are being made for the readers who had booking cacelled by the introduction of the current lockdown. The numbers admitted each day will be an increase from the pre-lockdown figure, but will still be considerably fewer than in pre-Covid days. https://www.nationalarchives.gov.uk/about/news/coronavirus-update/ Link to comment Share on other sites More sharing options...
IanA Posted 30 November , 2020 Share Posted 30 November , 2020 'U.K.' not meaning, in this case, U.K. Anyone planning a visit to the National Records of Scotland will be disappointed. https://www.nrscotland.gov.uk/about-us/service-status Link to comment Share on other sites More sharing options...
Keith_history_buff Posted 1 December , 2020 Share Posted 1 December , 2020 I was able to book a slot on the revamped Eventbrite page at midday today, not sure if anyone else on here had success. Link to comment Share on other sites More sharing options...
keithmroberts Posted 2 December , 2020 Author Share Posted 2 December , 2020 I was distracted and didn't visit the site until it had been open for about 40 minutes, and was able to book a slot with a camera stand for the 11th, and there were still some spaces. That should suffice me for a few weeks at least. Link to comment Share on other sites More sharing options...
b3rn Posted 2 December , 2020 Share Posted 2 December , 2020 I've not been successful in engaging researchers. Regulars have not been available. If anyone can spare some time to copy records, please drop me a line. (Mods, please delete if this is not an appropriate post.) Link to comment Share on other sites More sharing options...
tanks3 Posted 2 December , 2020 Share Posted 2 December , 2020 (edited) Me too. I have a couple of sets of officers service papers I would like copying if anyone can spare the time. The WO numbers are WO374/32724 and 374/32725 and are for the Henfrey brothers. Thanks Tanks3 Edited 2 December , 2020 by tanks3 Link to comment Share on other sites More sharing options...
keithmroberts Posted 2 December , 2020 Author Share Posted 2 December , 2020 I'm sorry I won't be able to help on this trip. I have ordered my full quota of documents, and because I aim to photograph, after a couple of officers files, several war diaries (Salonika and therefore not digitised), I'm far from convinced that I will complete my list. I'm going to sort them in priority order, and if I run out of time, I'll have to decide whether to book another visit. If that is required I might be able to help on a future visit. Keith Link to comment Share on other sites More sharing options...
Buffnut453 Posted 2 December , 2020 Share Posted 2 December , 2020 b3rn, tanks3, I'm afraid it's rather tricky to help with your requests. Documents must be ordered when you book your seat. It's currently not possible to simply "add a few more" to the list after the fact, nor can you order documents on the day. Also, given the limited number of documents that can be ordered, you'll probably find most people don't have any excess capacity to order documents on behalf of other people. Sorry for being a Nattering Nabob of Negativism...but it's the reality of document access at the UKNA at present. Link to comment Share on other sites More sharing options...
keithmroberts Posted 3 December , 2020 Author Share Posted 3 December , 2020 10 hours ago, Buffnut453 said: Documents must be ordered when you book your seat. The system has changed in that regard. Now if you are allocated a seat, you get an email with document ordering procedures and must order within 48 hours, or your reservation will be cancelled. However, I agree, that most will probably have a list of 12 searches, (up from 9), possibly with reserves, and won't have much capacity to help others. Keith Link to comment Share on other sites More sharing options...
tanks3 Posted 3 December , 2020 Share Posted 3 December , 2020 I realise that is the case chaps. My problem is I live in Lincolnshire so (a) at the moment not permitted to travel and (b) becuase this is all I need, it is not worth doing so. One can live in hope! Tanks3 Link to comment Share on other sites More sharing options...
Keith_history_buff Posted 3 December , 2020 Share Posted 3 December , 2020 Anyone who is a professional researcher must find themselves in a similar situation to those in the hospitality trade. You need to have x amount of covers, just to cover your costs and break even. As a researcher, you have half the document access time that you had before, but are your customers going to be willing to pay double what they paid prior to lockdown? Link to comment Share on other sites More sharing options...
b3rn Posted 3 December , 2020 Share Posted 3 December , 2020 Totally understand. Would not want to impose on a GWF member's time. Unlike Tanks3, my list is long. Keith, given the restrictions on travel which are likely to last some time, my answer is yes! Link to comment Share on other sites More sharing options...
Keith_history_buff Posted 10 December , 2020 Share Posted 10 December , 2020 I received an e-mail at 1030 today to tell me my session has been cancelled. No explanation from the faceless bureaucracy. I am rather miffed. Link to comment Share on other sites More sharing options...
Guest Posted 10 December , 2020 Share Posted 10 December , 2020 Did they give you a reason or has paranoia been diagnosed? Link to comment Share on other sites More sharing options...
Keith_history_buff Posted 10 December , 2020 Share Posted 10 December , 2020 The established process, as per the e-mail generated on 1 December, states that you are supposed to order your documents within 48 hours of securing a Willy Wonka ticket, else your order gets cancelled. I completed the order form ten minutes after getting a place, but the order did not get received. I have the copy-paste of the data from the form on the TNA website, which I stored in an Excel file. If they do not have your order details within those 48 hours, they cancel the slot. They say that they did not get my order, so instead of issuing a cancellation 48 hours after the slot, they cancelled after 8 days and 22 hours had passed. For anyone who has taken time off work for a trip to Kew, this is not good. If you did not get an order confirmation e-mail under the new process, then apparently your order was not received. I got the impression that at least one other person had a "WTF" moment when they got one of these kafkaesque e-mails at 10:30. When a new process comes into place, there will be teething troubles, granted, but it sticks in your craw when you plan for a day, and it goes pear-shaped. The one learning outcome is to ensure that an e-mail is received which confirms the order has been accepted, otherwise one's plans for a day of research will come to naught. Link to comment Share on other sites More sharing options...
Guest Posted 14 December , 2020 Share Posted 14 December , 2020 BBC website at 3pm this afternoon: London to move into tier 3 as infections rise Well, look on the bright side- the e-mail cancelling visit slots will probably also wish you a machine-generated Happy Christmas Link to comment Share on other sites More sharing options...
Keith_history_buff Posted 14 December , 2020 Share Posted 14 December , 2020 TNA have pinged a courtesy e-mail to state they are seeking clarification as to what services TNA are able to offer when this takes effect, but I would imagine it will be wholly online services until such time as Tier 3 gets downgraded. Link to comment Share on other sites More sharing options...
Guest Posted 16 December , 2020 Share Posted 16 December , 2020 On 10/12/2020 at 11:28, Keith_history_buff said: I received an e-mail at 1030 today to tell me my session has been cancelled. No explanation from the faceless bureaucracy. I am rather miffed. Looks like the situation about ordering within 48 hours has been rectified- Although I have already ordered within 48 hours, I have just received this e-mail from Eventbrite-which suggests your concerns have been addressed and sorted out. Good luck next time!! Link to comment Share on other sites More sharing options...
Guest Posted 20 December , 2020 Share Posted 20 December , 2020 Just come through: Link to comment Share on other sites More sharing options...
Guest Posted 23 December , 2020 Share Posted 23 December , 2020 Tempting providence on this one............................... Having cancelled my slot at Kew for today due to the current lockdown regulations, then this little gem from Eventbrite does suggest it would be in trouble in the dark when trying to find its a****.......... Link to comment Share on other sites More sharing options...
Keith_history_buff Posted 11 March , 2021 Share Posted 11 March , 2021 I missed this update from a few weeks back. Not much has changed, mind. Museums look like they could open from 17 May 2021 onwards Quote Reading room services suspended until further notice Tuesday 23 February 2021 Following the Prime Minister’s announcement of plans to ease lockdown across England, we are seeking clarification on what this means for archives and our plans for re-opening. Once we have this we’ll share more details. In the meantime, our reading room services remain suspended. Some of our online services that rely on staff having access to our building and collections are suspended until further notice, including record copying and paid search. New visitor bookings are temporarily suspended until we are able to open our reading rooms again. Please note that our Freedom of Information services are also affected. Most of our online services are unaffected however and will continue as normal: Our website, including research guides, blogs, podcasts and online exhibitions Discovery, our online catalogue and digital home of our collections, with free access to digital records Online education sessions and resources, and activities for families Full online events programme, including talks and webinars Our online shop, offering a huge selection of books and gifts. Sourcehttps://www.nationalarchives.gov.uk/about/news/coronavirus-update/ Link to government four step roadmaphttps://www.facebook.com/UKgovernment/posts/2016383508514066 Link to comment Share on other sites More sharing options...
Keith_history_buff Posted 15 April , 2021 Share Posted 15 April , 2021 Their website has gone down, but I am informed that the booking service will resume on Monday 19 April, for those paying a visit to Kew from 27 April 2021. If you are on their mailing list, you should have got an e-mail about this. Link to comment Share on other sites More sharing options...
Keith_history_buff Posted 15 April , 2021 Share Posted 15 April , 2021 https://www.nationalarchives.gov.uk/about/news/coronavirus-update/?utm_source=emailmarketing&utm_medium=email&utm_campaign=weekly_mailer__15_april_2021&utm_content=2021-04-15 Link to comment Share on other sites More sharing options...
brianmorris547 Posted 20 April , 2021 Share Posted 20 April , 2021 (edited) I'm in - or at least I think so. I booked a visit for Saturday 08/05/2021 and listed the twelve Hospital Admissions Books in MH 106 for 1916 that have not yet been scanned by FMP. I then remembered that I had something on that day so cancelled it. I was able to change my plans and so went back and re booked Saturday 08/05. I received the confirmation e mail for the original booking and the e mail for the cancellation but I have not had the e mail for the re booking. I am not able to phone them nor e mail them to confirm. When I tried again it stopped me saying that I was already booked on 08/05. We shall see, I hope I receive some confirmation before the visit. I am making contingency plans in case I get there and am told that I can't get in. Also keeping an eye on the double mutation Indian version of the CV, if it appears in West London I won't be going anyway. When I re booked I did not make a note of the Booking reference thinking it would be on the e mail (which I haven't got). The original booking ref is not recognised. Brian Edited 20 April , 2021 by brianmorris547 Link to comment Share on other sites More sharing options...
Kimberley John Lindsay Posted 20 April , 2021 Share Posted 20 April , 2021 Dear All, Such chaos forces me to pay more attention to simply looking more carefully at the medals in my Collection, rather than researching them... Kindest regards, Kim. Link to comment Share on other sites More sharing options...
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