Skipman Posted 25 April , 2020 Share Posted 25 April , 2020 38 minutes ago, David_Underdown said: As I said, no current plans I'm aware of OK. thank you very much. Mike Link to comment Share on other sites More sharing options...
Nick Cooper Posted 10 May , 2020 Share Posted 10 May , 2020 On 22/04/2020 at 16:57, alf mcm said: These free records are now available. There is a maximum of 10 records at a time, and 50 records over a 30 day period. https://www.nationalarchives.gov.uk/about/news/digital-downloads/ Regards, Alf McM I would advise keeping an exact check of the number of downloads you do, as from my experience today the system will lock you out if you order a batch that takes you over the limit, now when you actually exceed it. In retrospect I now know that I had already downloaded 45 documents when I put in an order for six or seven more, and got locked out with an accusatory, "Your account has been disabled... due to exceeding our fair usage policy for digital downloads," with none of the batch requested. In other words, I've actually been locked out after 45 downloads, not 50. I would advise that anyone downloading documents keep an exact count of how many (note that a document split into multiple PDFs for size reasons still only counts as one download), and when you get past 40, only download subsequent documents one-by-one, just to be on the safe side. Link to comment Share on other sites More sharing options...
Skipman Posted 10 May , 2020 Share Posted 10 May , 2020 It does say here Click "In order to maintain the integrity of the service for everyone, and ensure that as many people as possible can benefit from it, we reserve the right to disable users’ accounts where there is a breach of this fair use policy." Might be worth contacting through Live Chat and explaining. Mike Link to comment Share on other sites More sharing options...
Nick Cooper Posted 10 May , 2020 Share Posted 10 May , 2020 (edited) 1 hour ago, Skipman said: It does say here Click "In order to maintain the integrity of the service for everyone, and ensure that as many people as possible can benefit from it, we reserve the right to disable users’ accounts where there is a breach of this fair use policy." It's a rather antagonistic way of implementing it, though. There's nothing that indicates how many downloads the user has done so I would imagine that a lot of people may lose track over the course of time (I first started download three weeks ago) and find themselves locked-out. I note that it's a complete lock-out, so there is no option to pay the usual fee for downloads once the free "quota" is used up. Edited 10 May , 2020 by Nick Cooper Link to comment Share on other sites More sharing options...
ianjonesncl Posted 10 May , 2020 Share Posted 10 May , 2020 12 minutes ago, Nick Cooper said: It's a rather antagonistic way of implementing it, though. There's nothing that indicates how many downloads the user has done so I would imagine that a lot of people may lose track over the course of time (I first started download three weeks ago) and find themselves locked-out. I note that it's a complete lock-out, so there is no option to pay the usual fee for downloads once the free "quota" is used up. if you click on your name there is a drop down box which includes selection of Your Orders. This gives the number of orders that have been downloaded. Link to comment Share on other sites More sharing options...
hmsk212 Posted 11 May , 2020 Share Posted 11 May , 2020 My wife and I both have National Archives readers ticket and we always go to Kew together when we carry out research. Unfortunately we only have one e-mail address and my own NA account was opened using this e-mail address several years ago. Unfortunately this means that my wife cannot open an account for downloads as the e-mail address is "already registered". Steve Link to comment Share on other sites More sharing options...
Gareth Davies Posted 11 May , 2020 Share Posted 11 May , 2020 I think that complaining that you didn't know how many items you had downloaded is a little unfair. Link to comment Share on other sites More sharing options...
TEW Posted 11 May , 2020 Share Posted 11 May , 2020 I also transgressed the quota and am also locked out during lockdown. Not much to complain about, 50 free diaries, nice. Had assumed I'd get a message saying 'that's No. 50, that's your lot' rather that the lockout message. I'm now locked out till Friday but that can't be after my 50 per month quota has reset. May get locked out again on Saturday? Not certain how long this will be available for, until they re-open? Or at a certain stage of de-lockdown. TEW Link to comment Share on other sites More sharing options...
Keith_history_buff Posted 11 May , 2020 Share Posted 11 May , 2020 14 hours ago, ianjonesncl said: if you click on your name there is a drop down box which includes selection of Your Orders. This gives the number of orders that have been downloaded. Ah, so that's how you do it. Every day is a school day. Thanks! Link to comment Share on other sites More sharing options...
stiletto_33853 Posted 11 May , 2020 Share Posted 11 May , 2020 TEW, Yes you will be locked out again, week by week until the time limit of a month has passed. Andy Link to comment Share on other sites More sharing options...
Gareth Davies Posted 11 May , 2020 Share Posted 11 May , 2020 18 hours ago, Nick Cooper said: It's a rather antagonistic way of implementing it, though. There's nothing that indicates how many downloads the user has done so I would imagine that a lot of people may lose track over the course of time (I first started download three weeks ago) and find themselves locked-out. I note that it's a complete lock-out, so there is no option to pay the usual fee for downloads once the free "quota" is used up. Oh yes there is. If I am not logged in it wants to charge me £3.50 per document. Link to comment Share on other sites More sharing options...
Admin kenf48 Posted 11 May , 2020 Admin Share Posted 11 May , 2020 I think this thread has served it’s purpose. Ways to circumvent this generous concession is not part of the GWF remit now locked Link to comment Share on other sites More sharing options...
Recommended Posts